Apple’s $50 Million Settlement Over Faulty MacBook Keyboards: What to Know

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Earlier this week, Apple agreed to a proposed $50 million settlement in a class action lawsuit alleging that the butterfly keyboard used in certain MacBook, MacBook Air, and MacBook Pro models is defective, which can result in usability issues.

ifixit butterfly keyboard mac

Image via iFixit

The settlement still needs to receive final court approval. In the meantime, here is everything to know about the agreement as currently proposed.

Eligible Customers

The proposed settlement applies to any U.S. resident who meets all three criteria:

  • Purchased any MacBook, MacBook Air, or MacBook Pro equipped with a butterfly keyboard between 2015 and 2019 in the United States (except for resale purposes)
  • Obtained a qualifying keyboard repair from Apple or an Apple Authorized Service Provider
  • The repair did not resolve your keyboard issues

The class action lawsuit does not apply to MacBook models sold outside of the United States.

Eligible MacBook Models

  • MacBook (Retina, 12-­inch, Early 2015)
  • MacBook (Retina, 12­-inch, Early 2016)
  • MacBook (Retina, 12-­inch, 2017)
  • MacBook Air (Retina, 13-inch, 2018)
  • MacBook Air (Retina, 13-inch, 2019)
  • MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
  • MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2016)
  • MacBook Pro (15-­inch, 2017)
  • MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2018)
  • MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2019)

To identify your Mac, click on the Apple logo in the top-left corner of the screen and click on “About This Mac” in the dropdown menu.

Payout Amounts

Eligible class members may be able to receive a payout of up to $395 from Apple, but it depends on how many people submit a claim and other factors.

  • Class members who obtained two or more top case replacements from Apple or an Authorized Service Provider within four years after purchase of an eligible MacBook model, based on Apple’s records, will be paid automatically without the need to submit a claim, according to the proposed settlement. Apple’s…

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