How to Use Apple’s Self-Service Repair Program

  • Apple’s self-service repair program lets you order Apple parts and rent the tools needed to repair certain recent iPhone and MacBook models.
  • Some repairs are challenging and should only be attempted if you have experience working with electronics. 

Due to hardware designs that all but require customers to take their iPhones to authorized service centers, Apple has been criticized for making it virtually impossible to repair its products at home.

That’s changing with Apple’s self-service repair program; there’s now an official way to perform your own repairs after ordering genuine Apple replacement parts and renting tools from the Apple website.   

What is Apple self-service repair?

Apple’s self-service repair program is designed to allow customers to make common repairs to Apple products. 

While the range of products might expand in the future, the program only covers certain recent iPhone and MacBook models. On the iPhone side, these include the iPhone 12 and iPhone 13 families (which includes the base phones as well as Mini, Pro, and Pro Max models) as well as the third-generation iPhone SE from 2022. You can also use the service to repair the following MacBook models: MacBook Air (M1, 2020); MacBook Pro (13-inch, M1, 2020); MacBook Pro (14-inch, 2021); and MacBook Pro (16-inch, 2021).

For each phone model, you can choose from among a half-dozen repairs including battery, bottom speaker, camera, display, taptic engine, and SIM tray replacements. To do that, Apple offers access to online repair manuals as well as a user-friendly store to order parts and tools. 

Apple self-service repair program website.

You can currently choose among a half-dozen common repairs for a handful of late-model iPhones.