New MacBooks Have An Embarrassing MacOS Problem



The latest M1-powered MacBook Air and MacBook Pro laptops are picking up critical acclaim. but Apple’s breakthrough laptops are hiding an issue that has caught out some new owners.

Highlighted by MacRumors’ Juli Clover, anyone trying to restore their laptops back to factory settings will ‘brick’ their machine making it unusable. Apple’s technical support has not offered an official fix yet, suggesting users have the machine replaced or wait for a fix to appear.

The new Mac laptops are the first to sport Apple’s ARM-based M1 processor. This is exhibiting stunning performance compared to the Intel-based MacBooks launched earlier this year, and it’s only natural that the geekerati are flocking to this machine.

These users are going to tinker with the new machines, they’re going to run benchmarks and try weird things. And yes, there’s a good chance that at some point they’re going to want to go back to the ‘out the box’ settings. That could be for a clean benchmark, it could be to record a ‘first steps with your new Mac’ YouTube video, it could be that they’ve loaded up so may test apps and scripts that it’s easier to do a wipe than back out all the changes.

And when they do, they’ll brick their shiny new Mac, as Apple’s support forums illustrate:

“I received my new m1 chip MBP today and I tried to reinstall the Mac OS because I sync with the wrong iCloud ID, so reinstallation should be the easiest way for me to erase all the files.I erased the disk and everything but the installer just keeps saying ”An error occurred preparing the update. Failed to personalize the software update. Please try again”. (Link)

“I have the same issue. Can’t install Big Sur from USB nor internet due to the ”An error occurred preparing the update. Failed to personalize the software update. Please try again”. Restore from…

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