RESCUECOM Releases 2021 Apple Mac Computer Repair Report


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SYRACUSE, N.Y., Feb. 16, 2021 /PRNewswire/ — RESCUECOM releases their latest report about the computer repair problems faced by Mac users and helpful tips to solve them.

For Mac owners, issues with printers and emails dominate, while operating system problems are rare.

Printer and email problems represent the greatest percentage of problems experienced by Mac users who seek computer repair, followed by Internet and network connectivity, viruses, and slow computers.

Common Problems for Apple Users

Mac owners requiring computer repair are less likely to report operating system and app problems than any other computer problem. This phenomenon stands in stark contrast to the frequency of these problems among Windows users, signifying that consumers who pay Apple’s expensive prices receive the reward of high-performing machines.

“Apple OS X is reliable because OS X is specifically designed to run on Apple designed and manufactured hardware, whereas Microsoft Windows has to run on thousands of different computer configurations of which the Microsoft manufactured Surface line of computers, only comprises roughly 4 percent of the Windows market,” says David A. Milman, RESCUECOM CEO. “For this reason, Apple systems and software do not require the high level of computer repair we are seeing with Windows machines.”

Printer and email issues together account for the most significant share of Mac owners’ computer repair requirements. For printer issues, check the tray to ensure the paper is loaded correctly. If that does not work, try printing from another computer on the network. Finally, removing and re-adding the printer in System Preferences may fix an unresponsive printer.

For email issues, open the Mail app on your Mac, then go to Window > Connection Doctor. This tool gives specific information about connection problems with your email accounts, including directions for troubleshooting.

When Mac computer repair is required for problems with Internet and network connectivity or if you are struggling to connect to your network, use your Mac’s Wireless…