When Companies Respond to Online Criticism With Lawsuits (Dan Frosch/New York Times)

Dan Frosch / New York Times:
When Companies Respond to Online Criticism With Lawsuits  —  After a towing company hauled Justin Kurtz’s car from his apartment complex parking lot, despite his permit to park there, Mr. Kurtz, 21, a college student in Kalamazoo, Mich., went to the Internet for revenge.


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